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King Billy Reviews | Read Customer Service Reviews of www.kingbillycasino.com

2023.04.25 09:57



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King Billy   Reviews

490   •   Average

3.5

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Claimed profile Replied to 75% of negative reviews Replies to negative reviews in 1 week

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Reviews 3.5

490 total

5-star

58%

4-star

8%

3-star

2%

2-star

3%

1-star

29%

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BS Blake Sacks 1 review AU 7 days ago

This is the first casino where I…

This is the first casino where I visited the blog and FAQ because there is a ton of time-saving information there. I even considered contacting customer service about the issue of verification, but I discovered the solution in the faq area. Therefore, I suggest that everyone start there because it was really helpful.

Date of experience : April 18, 2023

Reply from King Billy

6 days ago

Your Grace Blake,

we are glad to know, that our FAQ helped to solve the issue. Thank you for reaching out!

Long Live Blake!
Long Live King Billy!
Play long and prosper!

Our 2022 Transparency Report has landed

Take a look HR Harley Roberts 1 review US Apr 8, 2023

Any casino for me starts with the…

Any casino for me starts with the search box, because if I can find a game by name there, then I can look further. At King Billy it's okay and I'll say that there's almost everything I was interested in in terms of games. So I'm happy with the site, and especially with its performance, it's done cool.

Date of experience : April 08, 2023

Reply from King Billy

Apr 11, 2023

Your Grace Harley,

thank you for leaving a feedback!

Long Live Harley!
Long Live King Billy!
Play long and prosper!

KM Knox Miller 1 review CA Apr 9, 2023

Just a ton of games

Just a ton of games, thank you very much, of course I wish there were more bets, but I understand the casino defines itself as a classic. everything is super, but there is one small drawback - credit card payments are not as fast as I would like them to be.

Date of experience : April 09, 2023

Reply from King Billy

Apr 12, 2023

Your Grace Knox,

thank you for sharing your feedback!

Long Live Knox!
Long Live King Billy!
Play long and prosper!

AK Ashton Kennedy 1 review US Apr 8, 2023

I got into King Billy not so long ago

I got into King Billy not so long ago. The jackpot, of course, did not get to catch, but a couple of euros still withdrew. The vager here is low, which is a big plus, and support responds to questions quickly enough. They helped me to solve the issue with my payment system.

Date of experience : April 09, 2023

Reply from King Billy

Apr 12, 2023

Your Grace Ashton,

thank you for 5 stars! Worry not, you will surely encounter a jackpot by King Billy!

Long Live Ashton!
Long Live King Billy!
Play long and prosper!

CE Cessca 2 reviews AU Apr 11, 2023

Bribe…

After they receive a negative review they send out offers to players offering them free spins if they give them a positive review on trustpilot so as to bury the negative revie

Date of experience : April 11, 2023

Reply from King Billy

Apr 11, 2023

Your Grace Cessca,
kindly note, that Trustpilot is an open platform, where the customers can post their feedback, which can be different. We appreciate both positive and negative feedback, and we do not bury them, since the player can prove to be our customer. Such claim can be considered to be disrespectful toward other customers` feedback.
We are sorry to hear, that you were not satisfied with recent experience by King Billy and wish you a good day.

Thank you,
The King Billy Team

Read 1 more review about King Billy Archie Wilkinson 1 review CA Apr 5, 2023

In general

In general, the casino is like a casino, but with more variety than the competition. I mean exactly the possibility of deposit or withdrawal, a lot of options. I won't say much about the games, as I mostly play roulette.

Date of experience : April 05, 2023

Reply from King Billy

Apr 11, 2023

Your Grace Archie,
thank you for your feedback!

Long Live Archie!
Long Live King Billy!
Play long and prosper!

TE Te.H. 22 reviews DK Apr 9, 2023

King Billy casino has a big selection…

King Billy casino has a big selection of games. There are many payment options to choose from as well and quick withdrawals. Chat support is available 24/7.

Date of experience : April 09, 2023

Reply from King Billy

Apr 12, 2023

Your Grace Te.H.,

thank your for 4 stars! We appreciate your feedback and would like to know more about your wishes to be worth of 5 stars in the future!

Long Live Te.H.!
Long Live King Billy!
Play long and prosper!

Read 1 more review about King Billy DS Damien stevens 1 review NZ Apr 11, 2023

Highly recommended always pay out staff…

Highly recommended always pay out staff are friendly and super easy to deal with by far my favorite casino

Date of experience : December 11, 2022

Reply from King Billy

Apr 12, 2023

Your Grace Damien,

thank you for 5 stars!

Long Live Damien!
Long Live King Billy!
Play long and prosper!

Amelia Simon 1 review DE Apr 7, 2023

lots of bonuses

lots of bonuses, lots extra bonuses from my vip managerr❣️
withdrawals r pretty slow for Australia, its better to use cryptowallet

Date of experience : April 06, 2023

Reply from King Billy

Apr 11, 2023

Your Grace Amelia,

thank you for leaving feedback! We are doing our best to expand the withdrawal option availability for your region in the future.

Long Live Amelia!
Long Live King Billy!
Play long and prosper!

Clifford Samsin 1 review IE Updated Mar 5, 2023

Never download and play this online casino

Never download or play on this online casino they are thieves. They attract you with welcome bonus but when you win and you want to withdraw your winning they wont let you withdraw them even you cleared all the wagering and verified your account. I won 300 euro on slots but they took it and ban my account. I try to withdraw every method and they decline it.

Date of experience : February 25, 2023

RD Rd 1 review CA Feb 23, 2023

CANT FIND A BETTER ONE

This is the best casino , I have tried so many and no other is better than King Billy in my opinion. I win all the time and never had issues with the withdraw. I could go on and on about how amazing this site is but you need to see for yourself. It’s important to me to rate this site because there are bad ones and it’s hard to trust .. especially when you first start playing online. You get really suspicious and are unsure of legitimacy … I love you King Billy .. from Canada

Date of experience : February 23, 2023

HA harry 3 reviews AU Apr 8, 2023

great casino

great casino, lots of selection and overall very helpful staff

Date of experience : April 09, 2023

Reply from King Billy

Apr 12, 2023

Your Grace harry!
Thank you for 5 stars! We are honored to have a namesake of the Royal Family in our Kingdom!

Long Live harry!
Long Live King Billy!
Play long and prosper!

Read 1 more review about King Billy TC 6 reviews NZ Updated Feb 3, 2023

Scam Casino

Signed up promised bonus on sign up. Didn’t get it. Asked why said I didn’t click on the correct link even though I clicked on the only link I saw that said I would get it.
100% scam why would anyone want to use a site that can’t keep its promotions right from the word go.

I disagree that I click on the wrong link and I know I’m not the only one you have shafted.

Date of experience : February 04, 2023

Reply from King Billy

Feb 3, 2023

Dear Tracey,
it seems that your account was not created exactly by the link you were mentioning in the conversation, that is why the bonus was not linked to your account. Otherwise, it would be added automatically by the system.
As an honest casino, we ensure registration bonus issuance according to the bonus conditions and correct link usage.
Thank you,
The King Billy Team

V“ Vu “Jason” Nguyen 1 review AU Dec 28, 2022

A reputable casino

This casino is a very user friendly site, have good games and very good customer service and good vip service, withdrawals are easy and the generosity is admirable. Been a pro active player at this casino for 3 years and haven’t had a major problem yet. And a big thumbs up to Jacob a customer service agent who goes beyond to help thanks.

Date of experience : December 27, 2022

Reply from King Billy

Dec 28, 2022

Your Grace Vu Nguyen,

thank you for being a loyal visitor of our Kingdom! We appreciate it!

Long Live Vu Nguyen
Long Live King Billy!
Play long and prosper!

DP Dana Popoff 2 reviews CA Nov 26, 2022

First choice Casino

Love King Billy casino! Been playing at this casino for a couple years now and not once have I had a problem. The withdraws are quick and easy and the bonuses are great! Cashback and free spins for VIPs.
Ive got to duchess for VIP and it seeming to take forever reach the next level..
highly recommend this casino to fellow Canadian users!

Date of experience : November 25, 2022

Reply from King Billy

Nov 28, 2022

Your Grace Dana Popoff,
thank you for your feedback!

Long Live Dana Popoff!
Long Live King Billy!
Play long and prosper!

Mizzmumzy 5 reviews CA Nov 8, 2022

The Ultimate!

Good customer service, good selection of games, good site to use and play And always super fast with drawls. Doesn’t take long to climb up the VIP levels. Most of their bonuses do not have max winnings. Also, the customer service is fantastic. It’s actually live, I’ve never had to wait more than a couple minutes. VIP group is very attentive and playing here for a couple years and it’s my favourite!

Date of experience : November 04, 2022

Reply from King Billy

Nov 8, 2022

Your Grace Mizzmumzy,
thank you for giving us a spectacular feedback! There is no more valuable treasure for King Billy than a loyal customer!

Long Live Mizzmumzy!
Long Live King Billy!
Play long and prosper!

Read 2 more reviews about King Billy Shinea Martin 3 reviews IE Dec 22, 2022

Stay away

I made two deposits off my visa debit then made a withdrawl to the same card which was an option at first then recieved an email saying it was declined as this wasnt an option for withdrawl in my county so i went to live chat to explain my problem to be told to use skrill which i also couldnt then was told that i could only use bank transfer which has a minimum withdrawl of 300 euro i only wanted to make a withdrawl of 150 euro so this means my only option is to wager the 150 euro in hopes to reach 300euro for it to be possible to withdraw through bank transfer as it is the only option for my account

Date of experience : December 22, 2022

Reply from King Billy

Dec 27, 2022

Dear Shinea Martin,

thank you for your feedback. We are glad to announce, that your withdrawal of 300 EUR was approved from our side.
You are welcome to check the withdrawal status from your personal account.

Thank you,
The King Billy Team

Pen 1 review AU Oct 27, 2022

Worst experiece

Worst experiece. Provided all identity documents. Withdrawal declined. Deposit is good no verification , but when you win they requested you to send even the details of other card u use it. When you say proof of i dentity focus on the documents provided😶 I dont want an arguements ,i will not claim the win prize, i requested to close my account instead.

Date of experience : October 27, 2022

customer 2 reviews AU Oct 21, 2022

King Billy has all your online gambling needs covered …

King Billy have the best range of games and the daily promotions that they offer with free bonuses are amazing. I won a big amount recently from King Billy and the funds were ready and available in my bank within a couple of days which I was over the moon with. My VIP manager often looks after me with free spins just for continued loyalty I highly recommended King Billy to any keen online gambler you won’t be disappointed that’s for sure

Date of experience : October 07, 2022

Reply from King Billy

Oct 25, 2022

Your Grace customer,

His Majesty King Billy is overjoyed with such fabulous feedback! Thank you for sharing your experience, we sincerely wish you great staying by King Billy!

Long Live customer!
Long Live King Billy!
Play long and prosper!

AB Andre Bazowski 1 review CA Oct 26, 2022

Lookout!

Lookout!! These guys will drag out your identity verification likely with the hopes you will give up. Customer service basically non existant. Withdrawal from casino seems next to impossible. Ive done a thousand withdrawalss from other sites and these guys are total crooks by the looks of it. Buyer beware. Deposits no problem obviously

Date of experience : October 26, 2022

Reply from King Billy

Oct 31, 2022

Dear Andre,
thank you for reaching out. Based on your feedback, we have checked the situation and would like to point out, that your account has successfully withdrawn the winnings.
Thank you,
The King Billy Team

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Company activity See all

Claimed profile Replied to 75% of negative reviews Replies to negative reviews in 1 week

Our 2022 Transparency Report has landed

Take a look

About King Billy

Information written by the company

Play long and prosper! 4 years in operation. 5.000+ games. 7 languages. 12 international awards. 20+ payment methods. 650.000+ players worldwide.

Contact

support@kingbillycasino.com United Kingdom

Category

Online Casino or Bookmaker

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